Question 1

How quickly can you fix my motor failure?

Accepted Answer

Our rapid response team can typically address motor failures within 2-4 hours of your call during business hours. For after-hours emergencies, we offer 24/7 service with most repairs completed the same day. We stock common motor parts in our service vehicles to ensure fast repairs without waiting for parts to arrive.

Question 2

What causes motor failure in garage doors?

Accepted Answer

Motor failure in garage doors can result from several factors: age and wear (most motors last 10-15 years), power surges from storms or electrical issues, overheating from excessive use or blocked vents, stripped gears from forcing a stuck door, and lack of regular maintenance. Signs of impending motor failure include unusual noises, slow operation, or intermittent function. Regular maintenance can prevent many of these issues.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We understand that a new garage door is a significant investment in your home. We offer flexible financing options including 0% APR for qualified buyers, low monthly payment plans, and no-money-down options. Our team will work with you to find a payment plan that fits your budget while ensuring you get the quality door your home deserves.

Question 4

What's included in your 5-Year Warranty?

Accepted Answer

Our comprehensive 5-Year Warranty covers all parts and labor on new installations. This includes the door panels, springs, cables, rollers, hinges, weather sealing, and opener components. We also provide free annual inspections during the warranty period to ensure your door continues to operate safely and efficiently.

Question 5

Do you service all garage door brands?

Accepted Answer

Absolutely! Our factory-trained technicians are experienced with all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Haas, and more. Whether you have a residential or commercial door, we have the expertise and genuine parts to service it properly.

Question 6

How long does a typical garage door installation take?

Accepted Answer

A standard single garage door installation typically takes 3-4 hours, while a double door may take 4-6 hours. This includes removal of the old door (if applicable), installation of the new door, opener setup, and thorough testing. We always clean up after ourselves and walk you through proper operation of your new door.

Wickliffe

Frequently Asked Questions

Frequently Asked Questions

Still Have Questions?